WUP (Editor); WSP (Editor) (2003): Better Water and Sanitation for the Urban Poor. Good Practice from Sub-Saharan Africa. Kenya: Water Utility Partnership (WUP) and The World Bank Water and Sanitation Program (WSP). URL [Accessed: 13.09.2013]. PDF
This document is part of an initiative by the Water Utility Partnership (WUP) to document those policies, initiatives and activities that are considered to represent 'good practice' in the delivery of water and sanitation services to the urban poor by water utilities in Africa. These practices show sustainable and innovative ways of getting services to low-income communities. The document was developed from case studies undertaken in nine countries in sub-Saharan Africa over a two-year period.
Too many WASH and WRM projects fail prematurely or are left unused because they are poorly planned, don’t adequately meet user needs, or are weakened by corruption and integrity issues.
IQC management is a participatory, step-by-step process to help improve Integrity, manage Quality, and ensure Compliance of small-scale WASH and WRM projects.
May 3 - 4 in Berlin